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 FREQUENTLY ASKED QUESTIONS

Online Payday Loans Information

CashOne is an online payday loan service that ensures that you have access to fast and convenient loans. Following are some of the common Frequently Asked Questions about our convenient online payday loan service.

   
What is a payday loan?
What can I use my loan for?
What is the cost for a payday loan?
How much can I borrow?
What if I have poor credit?
How do I Apply?
How long does it take to be approved?
How will I know if my loan has been approved?
What are requirements for approval?
What documents may I need to supply?
How do I repay the loan?
How soon can I receive the cash?
What if I request my loan on Friday or the weekend?

Can I pay off my loan early?

How many payday loans can I have outstanding?
What if I can't pay the loan on the due date?
What is a payday loan extension?
What if I change my mind and want to rescind my loan?
Is my loan confidential and information secure?
 

A payday loan is an unsecured short term loan taken between paydays and normally paid back on your next payday.

You are free to use the loan for any purpose.

 

Our online payday loan service charges 521.43% APR on our loans until your due date, usually your next pay day. This rate corresponds to a $10 fee per $100 borrowed for 1 week (7 days) or a $20 fee per $100 borrowed for 2 weeks (14 days). Please refer to our fee schedule for specifics.

 

New members are eligible to borrow up to $ 300 dollars. Preferred Members are eligible to borrow up to $700, depending on their credit limit. Credit limits are determined by your income and existing open loans at other lenders. In order to become a Preferred Member, you must complete a minimum of two successful loans.

 

Our online payday loan service offers convenient loans to people who have had past credit problems. In order to find out if you are eligible for a payday loan from CashOne , fill out our  online application form.

  All you have to do is fill out the CashOne Application available on this website.
 

With our exclusive system, it takes less than 60 minutes, once we have received your application and supporting documents to receive approval. You can dramatically speed up your approval time by emailing or faxing in the requested documents immediately following your application.

How will I know if my loan has been approved?

 

You will be informed via email. After you have received a 'member approval' email from CashOne, you can immediately login to our Member Center and request your loan.

 
  • be at least 18 years old and a U.S. citizen
  • be employed and had your current job for at least 90 days
  • net employment income (after taxes) must be at least $1,200 per month
  • have a checking account at a bank or credit union
  • have a current telephone number and valid email address
  • cannot be in the process of bankruptcy
  • cannot be self-employed or an independent contractor
  • cannot be active duty U.S. military or dependent of active duty U.S. military
 
  • recent paycheck stub(s)
  • recent bank statement(s)
  • VOID personal check, if available
  • current utility bill with your name and address
  • valid state issued driver's license or identification card
  • valid social security card
  You repay the loan via ACH electronic funds transfer (EFT) from your bank checking account. Under certain circumstances, we do allow cashiers checks or money orders. Please contact us if you need to arrange payment other than ACH EFT. For more details on our Payment Options click here.
 

Standard service loan requests submitted and approved by 5:00pm MT (7:00pm ET, 6:00pm CT, 4:00pm PT) will be transmitted to your bank by the next banking morning (excluding weekends and bank holidays). For example, an approved loan request made by 5:00pm MT on a Friday, should arrive in your bank account on Monday, unless Monday is a bank holiday.

Emergency service loan requests submitted and approved by 3:00 pm MT (5:00pm ET, 4:00 pm CT, 2:00pm PT) will be transmitted to your bank within ONE Hour. We charge a $10 wire fee for this emergency payday loan service, and the same is deducted from the loan amount you receive. For example, if you request an emergency cash advance for $300, the amount we transmit to your bank account will be $290 after deducting the $10 wire fee. Be aware that not all banks and credit unions accept same day wire transmissions and your bank may charge a fee in addition to our $10 wire fee.

Note: Some deposits may be delayed or not immediately available for withdrawal, depending on your banks specific electronic policies. Contact your bank directly for details on their policies, and always check your balance before processing payments or writing checks.

 

Yes, we recommend paying any payday loan off as quickly as possible in order  to minimize the finance fees and overall cost. At CashOne, we don't charge a prepayment penalty and we automatically rebate the prorated portion of the unearned interest. For example, if you pay off your 14 day loan in 7 days, you will reduce your interest charges by 50%. This can really lower your overall cost on our loans. For more details on our Payment Options click here.

 
 

You can only have one payday loan at a time outstanding with CashOne. All prior loans with CashOne must be paid in full and rested for a minimum of one day before we will approve a new loan.

 

If for any reason you can’t pay off your loan on your due date, you can request an extension on your loan, by contacting us prior to 3:00pm MST one business day before your loan payment is due. If your loan is due on a Friday, you will need to contact us by 3:00pm MST on Thursday afternoon. If you loan is due on a Monday, you will need to contact us by 3:00pm MST on Friday afternoon. For more details on our Payment Options click here.

 

You may be eligible to extend your loan to your next payday, by paying the earned interest charges as of your current due date, plus any required principal pay down. Your next payday cannot be more than 31 days from your current due date, and cannot exceed the 70 day loan maximum. You are allowed to extend your loan by paying the earned interest only, once on any loan. All other extension payments require an additional principal payment of at least 10% of the original loan amount. For more details on our Payment Options click here.

 

If you change your mind, you may rescind (cancel) this loan without incurring any fees or charges, if:

  1. You contact us via email, telephone or in-person by no later than 5:00pm MST on the business day immediately following the loan Origination Date, notifying us that you want to rescind the loan, and
  2. You deliver the original loan amount to us in-person to our office by no later than 5:00pm MST on the business day immediately following the loan Origination Date, or we are successfully able to electronically withdraw from your bank account the original loan amount on the business day immediately following the date of your above notification.
 

We never disclose information about you or your loan to anyone, except in accordance with our Privacy Policy. Remember that the CashOne loan application process is secure, and all information you submit to us is encrypted in order to  protect your privacy. The same is  kept on a secure server to protect sensitive information. We maintain physical, electronic, and procedural safeguards to protect any information we have about you. A personal username and a password are also required to access your account. For more on security of your CashOne loan, please refer to our Privacy Policy.

 

 
 
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